This standard operating procedure template contains sample categories and information as examples to illustrate and serve as a guide in building your own SOP template based on your business needs. The steps below illustrate how to use this standard operating procedures template:
A Standard Operation Procedure (SOP) template is a document used to create an organization’s standard operating procedures and avoid common mistakes, such as making them too long so that no one will read them. SOP templates have three common formats: step-by-step guides, hierarchical steps, and flowcharts. They are all used to prevent being so detailed that people could subjectively interpret standard operating procedures or be so negative that people will not be encouraged to do them.
Using a well-designed standard operating procedure template, or standard operating procedure form, makes it easier for managers and employees to put the best practices for a specific job or an established business process into a communicated, systematically written document.
Writing an SOP, with the use of SOP templates, depends on the purpose, industry, and audience and can vary from process manuals to checklists or flow diagrams. That said, an effective SOP should focus on three key areas:
State a clear objective of what needs to be accomplished and why it is important. This should answer the essential questions such as “What is the target process?”, “Why write an SOP for this process?” and “What needs to be improved in this process?”. A clearly written purpose should help staff understand why they are following the relevant SOP procedures rather than simply performing the process.
SOP Purpose Example (office housekeeping):
The purpose of this SOP is to outline housekeeping services and to ensure that workstations are free of debris and clutter. This is vital to maintaining a safe work environment and preventing any minor or major incidents from occurring.
Outline specific tasks for the intended audience, specify who should be following the SOP, and list the relevant duties and responsibilities that the SOP covers. It will also be helpful to outline what is out of scope for this particular SOP and reference other documents that the audience can use or other tasks.
SOP Scope Example (office housekeeping):
This standard operating procedure is intended to guide facility management staff in covering the following office housekeeping duties:
This document does not cover identifying equipment damage or repair work. Refer to the office incident report SOP for those tasks.
List the steps or procedures in detail. Procedure steps should be written in an orderly, concise, and easy-to-read structure. Keep all steps direct, and avoid including irrelevant or unnecessary information for that process. Pictures or illustrations can be included for a more comprehensive and clearer presentation of SOP.
There’s no standardized set of questions that are applicable to all SOPs, but the crucial aspect is that they should be aligned with the purpose and created according to certain requirements—set by a team, manager, or organization—that need to be complied with. Here are a few sample questions you can include in your SOP template:
Ask for basic information and indicate details that help strengthen the SOP’s foundation. Start with these questions:
Most SOPs contain general housekeeping questions to ensure a clean, safe, and organized execution of tasks. Some general housekeeping questions include:
Here are some food manufacturing questions you can include in your SOP template:
Yes, there are pre-existing SOP templates that can be used or exported via Microsoft Word. Ready-to-use templates such as this enable managers and staff to work together and communicate procedures effortlessly. If you want to know more about that, try this simple SOP template from SafetyCulture.
Below is a simple standard operating procedure outline and sample SOP format:
Paper based SOP documents make it challenging to track whether staff are following and completing the procedures in their daily duties. SafetyCulture is an effective digital SOP tool to make it easier for staff to use and provide visibility and record keeping to trainers and managers that tasks are being completed properly.
With the SafetyCulture mobile app and web platform, you can:
A Housekeeping SOP Checklist is used as a guide to ensure that the standard cleaning protocols set by an establishment are followed. This checklist can be used by housekeepers, cleaners, and housekeeping managers to ensure that rooms are clean and adequately prepared before allowing the next guest to check-in.
Inspection template Powered byA kitchen SOP template is used to check if kitchen staff adhere to standards and best practices designed to maintain a safe, hygienic kitchen environment. This template can help guide kitchen staff in delivering efficient service and performing their kitchen duties in a timely manner.
Inspection template Powered byThis comprehensive SOP checklist can be used by supervisors to check housekeeper duties and evaluate their adherence to housekeeping SOPs. It can also be utilized to verify if hotel staff and amenities comply with hotel safety regulations and housekeeping standards.
Inspection template Powered byThis Bathroom Cleaning SOP Checklist can be used by housekeepers and cleaners as a step-by-step guide to the proper process for cleaning bathroom tiles, mirrors, and drains and ensuring SOP compliance.
Inspection template Powered byThis office SOP template can be used by Human Resources (HR) professionals to implement standard operating procedures for employee offboarding. HR staff can use this as a guide to conduct a step-by-step check on all offboarding procedures, from required paperwork, knowledge transfer and recovering company assets.
Article by SafetyCulture Content SpecialistJona Tarlengco is a content writer and researcher for SafetyCulture since 2018. She usually writes about safety and quality topics, contributing to the creation of well-researched articles. Her years of experience in one of the world’s leading business news organisations helps enrich the quality of the information in her work.
A Housekeeping SOP Checklist is used as a guide to ensure that the standard cleaning protocols set by an establishment are followed. This checklist can be used by housekeepers, cleaners, and housekeeping managers to ensure that rooms are clean and adequately prepared before allowing the next guest to check-in.
A kitchen SOP template is used to check if kitchen staff adhere to standards and best practices designed to maintain a safe, hygienic kitchen environment. This template can help guide kitchen staff in delivering efficient service and performing their kitchen duties in a timely manner.
This comprehensive SOP checklist can be used by supervisors to check housekeeper duties and evaluate their adherence to housekeeping SOPs. It can also be utilized to verify if hotel staff and amenities comply with hotel safety regulations and housekeeping standards.
This Bathroom Cleaning SOP Checklist can be used by housekeepers and cleaners as a step-by-step guide to the proper process for cleaning bathroom tiles, mirrors, and drains and ensuring SOP compliance.
This office SOP template can be used by Human Resources (HR) professionals to implement standard operating procedures for employee offboarding. HR staff can use this as a guide to conduct a step-by-step check on all offboarding procedures, from required paperwork, knowledge transfer and recovering company assets.